Case studies

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EDF Energy shapes up to deliver excellence

Following its merger with British Energy, EDF Energy faced two challenges to stay ahead of the game: to create and deliver innovative business services and to respond to change appropriately. EDF Energy partnered with change and talent management consultancy Crelos to define what excellence looked like from both a behavioural and technical point of view...

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Costain leads the way in driving up Quality of delivery through talent Management

Resourcing high performance Project Managers represents a significant talent management challenge for organisations such as Costain that seek to deliver excellence. Finding such talent outside of the industry is tough and Costain decided to look within, to grow their own talent, designing and delivering their own award winning project management academy. Crelos successfully helped create the link between recruitment, assessment, development and business outcomes, enabling Costain to continue deliver excellence for their customers.

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Costain: building project management for the future

The construction industry faces a real talent challenge. Whilst migrant workers may be able to contribute to filling the general skills gap, the project management skill set is unlikely to come from this source. Adopting an Academy approach and designing a Project Management Academy, Costain have ensured that they are able to both define excellence in this area and plan for the learning and change that needs to happen.

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Recruiting people that will change the face of an industry

"We knew we needed a different approach," said Janine Hayter, head of resourcing and development for Terminal 5. "Same old, same old wasn't good enough. We needed people who were willing to do things differently and go the extra mile to get the job done."

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Understanding employee satisfaction is key to one organisation's cultural renaissance

Working with the senior management, Getfeedback developed a survey designed to truly get a feel for the organisation's culture - which included regional differences in employee behaviours, as well as perceptions versus realities.

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Daniel Edwards, Senior Consultant

The key question with creativity is 'why are we all so amazed at the creative people who change our world?' A better question for organisations is 'how can we create an environment that encourages creativity in order to truly differentiate the organisation in the eyes of the customer?' Our approach blends together an understanding of creativity at an individual level and uses a blend of techniques to enable individuals and teams to harness their creative capability more effectively more of the time.

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