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With a new CEO behind the wheel, Vauxhall wanted its employees to embrace revamped cultural priorities and turn those into demonstrable results.
Working closely with RICS learning and development consultant Albert Tonks, Getfeedback designed new performance management systems to help employees perform at the top of their game.
"It has become relatively easy to find candidates for clients - but the real challenge is identifying the candidates that can not only perform but excel in the role and so we've introduced a number of Getfeedback's questionnaires and tests and use their online system to manage this," says Charlie Jaggard of LinkTalent.
Bayer worked closely with Getfeedback to develop a long-term vision to define how employee and customer measurement programmes would be linked.
Working with the senior management, Getfeedback developed a survey designed to truly get a feel for the organisation's culture - which included regional differences in employee behaviours, as well as perceptions versus realities.
Steve Bicknell, Chief Operating Officer
'There are many ways to change businesses, from reorganising, buying a new CRM to starting new product lines. These are required, not sufficient, causes of successful change. The key issue is people. Will they alter attitudes and behaviour to drive the change through? This is one of the most challenging and enjoyable issues we work on.'