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Case studies
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EDF Energy shapes up to deliver excellence
Following its merger with British Energy, EDF Energy faced two challenges to stay ahead of the game: to create and deliver innovative business services and to respond to change appropriately. EDF Energy partnered with change and talent management consultancy Crelos to define what excellence looked like from both a behavioural and technical point of view...
Costain leads the way in driving up Quality of delivery through talent Management
Resourcing high performance Project Managers represents a significant talent management challenge for organisations such as Costain that seek to deliver excellence. Finding such talent outside of the industry is tough and Costain decided to look within, to grow their own talent, designing and delivering their own award winning project management academy. Crelos successfully helped create the link between recruitment, assessment, development and business outcomes, enabling Costain to continue deliver excellence for their customers.
Costain: building project management for the future
The construction industry faces a real talent challenge. Whilst migrant workers may be able to contribute to filling the general skills gap, the project management skill set is unlikely to come from this source. Adopting an Academy approach and designing a Project Management Academy, Costain have ensured that they are able to both define excellence in this area and plan for the learning and change that needs to happen.
Recruiting people that will change the face of an industry
"We knew we needed a different approach," said Janine Hayter, head of resourcing and development for Terminal 5. "Same old, same old wasn't good enough. We needed people who were willing to do things differently and go the extra mile to get the job done."
Nissan shifts into high gear with sophisticated organisational development tools
Nissan looked to develop an innovative approach to the employee survey and development process. In reflection of the three year corporate plan, costs needed to be kept to a minimum and results needed to be achieved as quickly as possible.
Steve Bicknell, Chief Operating Officer
'There are many ways to change businesses, from reorganising, buying a new CRM to starting new product lines. These are required, not sufficient, causes of successful change. The key issue is people. Will they alter attitudes and behaviour to drive the change through? This is one of the most challenging and enjoyable issues we work on.'
