Global capability

Working with clients wherever they need us

Co-ordinating any business function multinationally stretches management and leadership. But dealing with people cross culturally is the biggest challenge - and it's one that increasingly affects the success of major strategic initiatives.

We've taken a very specific approach to the growing international demands our clients make of us. We balance a consistency of approach, delivery and standards with local understanding of cultural and work issues.

So we haven't opened bricks and mortar offices in Shanghai and Tirana, each managed or overseen by a close colleague from rural South Oxfordshire.

We've made a fine art of appointing like-minded local associates around the world, backing them up with a core set of consultants, ready to be deployed wherever needed.

We adapt this to meet your needs: if you want the same consulting team talking with you in Hong Kong, that has also talked to you in Chicago, that's OK.

These, and other reasons, mean we've worked with clients across North America, The Middle East, India, China and South East Asia. Using our sister company Getfeedback clients from every continent (barring Antarctica) interact with us.

We serve our clients wherever, whenever - and however - they need us.

Read a case study here

Steve Bicknell, Chief Operating Officer

'There are many ways to change businesses, from reorganising, buying a new CRM to starting new product lines. These are required, not sufficient, causes of successful change. The key issue is people. Will they alter attitudes and behaviour to drive the change through? This is one of the most challenging and enjoyable issues we work on.'

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